Returns & Exchanges

At Candy Funhouse, we want your experience to be as sweet as our treats; however, due to the perishable nature of food products, we cannot accept returns on candy or snack items once they have left our warehouse.

Return Process

• 1.
  Inspect Your Delivery

  Please examine your package immediately upon arrival to ensure all items are present and in perfect condition.

• 2.
  Report Issues

  If your order arrived damaged or contains incorrect items, contact our sweet support team within 48 hours of delivery with your order number.

• 3.
  Provide Documentation

  Email clear photos of the damaged products and the shipping box to our customer service department for quality assessment.

• 4.
  Resolution Process

  Once reviewed, we will issue a replacement or store credit for any verified errors or damaged goods to ensure your satisfaction.