Frequently Asked Questions
Everything you need to know about your sweet delivery.
How long will it take for my candy to arrive?
Orders are typically processed within 1-3 business days. Shipping times vary by location, but most sweet lovers receive their packages within 3-7 business days.
Do you ship internationally?
Yes! Candy Funhouse ships to candy fans all over the world. Shipping costs and delivery times are calculated at checkout based on your specific country.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns on candy. However, if your order arrives damaged or incorrect, please contact our support team within 48 hours for a resolution.
How do you prevent chocolate from melting during shipping?
During warmer months, we recommend adding cold packs to your order at checkout. While we take care in packaging, we cannot guarantee against melting in extreme heat.
Are there options for specific dietary needs?
Absolutely! You can use our website filters to shop by category, including Sugar-Free, Gluten-Free, Halal, and Vegan options.
Can I track my order?
Yes, as soon as your order leaves the Funhouse, you will receive an email with a tracking number so you can follow your treats every step of the way.